If you have an issue with a product that you currently own or have a question, we request that you fill out our support forms as this will create a ticket for us contact you from. Not only will we be able to answer you faster, but it will also give us all the information we need to help you out and come up with the quickest resolution!
For lots of helpful information, please visit our Customer Help Center.
Additionally, we have an automated chatbot that may be able to direct you to the article you need to resolve your requests. The bot cannot directly connect you with a rep, please Submit a Request for assistance!
Follow the link for information on our:
Privacy policy – Cascade Designs
Shipping policy – Cascade Designs - More information can be found on our Shipping & Delivery page here.