In most cases, yes you can replace the valve at home. The MondoKing, NeoLoft and LuxuryMap use the TwinLock valves shown down below and this can only repaired in our repair shop. Follow this link to: Submit a Warranty/Parts Request. We will follow up with an RA number and address to send it into.
Classic Valve Replacement Kits can be purchased here. Watch our video on how to use the Classic valve repair kit.
WingLock™ Valve Replacement Kits can be purchased here. Watch our video on how to use the WingLock valve repair kit.
If you’re having issues with your TwinLock™ Valve, our Warranty & Repair team is here to help. Please visit thermarest.com/warranty for more info.
If you’re not sure which valve you have please refer to the graphic below: