This warranty does not cover wear and tear to your product, or damage that occurs naturally over time and with use. Common examples of wear and tear include: faded colors, abrasions, scuffing/scratches, degradation of materials caused by UV exposure or use, and corrosion, etc. Additionally, this warranty does not cover products that have been altered in any way, improperly maintained, or misuses, abused or neglected.
If you believe you're item's issue is covered under warranty, please submit a request with us.