If you’re on the trail and cannot make a field repair or wait for your pad to be serviced, our repair shop can still help. If you’re in the middle of a big thru hike or bike tour, we will issue a Z Lite* for you to camp on while your pad is getting repaired. Once checked in, properly repairing your sleeping pad takes at least three days since we test all of our pads with a 48-hour air retention test.
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